Past Winners

2005 Best Practices

1. Technology Infrastructure - Coastal Federal Credit Union
2. Sales Management - SAFE Credit Union
3. Member Convenience - Unitus Community CU
4. Miscellaneous - State Employees Credit Union

2004 Best Practices

1. Technology Infrastructure - FORUM SOLUTIONS, FORUM CREDIT UNION, FISHERS, INDIANA
   For excellence and proficiency in INTERNET HOME BANKING Category
   
   
2. Hi Low Award - RICHARD GINGERY, VP INFORMATION SYSTEMS, PHILIPS FEDERAL CREDIT UNION, FORT WAYNE, INDIANA
   For excellence and proficiency in STORE-N-FORWARD SOFTWARE
   
   
3. Miscellaneous Category - T & C FEDERAL CREDIT UNION and CU VILLAGE.COM PONTIAC, MICHIGAN
   For excellence and proficiency in ONLINE ACCOUNT OPENING

2003 Best Practices

1. E-solutions - Bill Arnold, IT Manager, Purdue Employees Federal CU
2. Web-Solutions - Robert Mills - Software Development Manager - Northwest Corporate CU
3. IT Planning - Chris Marshall, et al, IT Management, Ent FCU
4. Technology Implementation - Thomas Kroen - Director of IT, First Tech CU
5. Delivery Systems - Barb Bowker - AVP, IT Support, PSEC

2002 Best Practices

Credit union technology professionals know that finding the right solution to a problem or situation often is determined by understanding and developing the best approach to accomplish those issues. While there may be no right way or wrong way to face a technology challenge, there is most certainly a BEST way!

Identifying these new approaches and recognizing their universal application to credit unions nationwide is the purpose of the CUNA Technology Council's Best Practices Forum. Best Practices award winners were announced at the Seventh Annual CUNA Technology Council Summit, held August 7-10, 2002 in Seattle, WA.

From left: Victoria Selfridge, Priscilla Johnson, Darrel Murff

Web Solutions

Tim Ungacta, E-commerce Applications Developer II, Ent FCU, Colorado Springs, CO (award accepted by Victoria Selfridge)

Ent Federal Credit Union's e-commerce staff customized auto auction software to meet collections department and member needs.

Technology Implementation

Priscilla Johnson, VP Information Systems, Detroit Edison CU

Detroit Edison Credit Union implemented browser technology to provide an organizationwide intranet for credit union staff and directors.

Delivery Systems

Darrel Murff, Senior Technology Officer, Texans CU, Richardson, TX

Texans Credit Union implemented a member relationship management system to provide front-line staff with a 360-degree view of the member's relationship with the credit union.

2002 Scholarship

Congratulations to the 2002 CUNA Technology Council Dan Riley Memorial Scholarship recipient!

Robert Williamson and CUNA Technology Council Chair Jim Morrell

The 2002 Dan Riley Memorial Scholarship was awarded to Robert Williamson, technology officer for IBEW & United Workers CU, Portland, OR. Requirements for the scholarship include technological expertise and financial need. The scholarship covered the cost of attending the CTC annual summit.

2001 Best Practices

• Peggy Mowry, Chaco Credit Union