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CTC brochure coverAgenda

"Tech Master CU Commander"

CTC Ninth Annual Credit Union Technology Summit
August 25 -28, 2004
Baltimore Marriott Waterfront Hotel
Baltimore, MD

See events for August 25 | August 26 | August 27 | August 28

WEDNESDAY, August 25
11:00 am-1:00 pm Preconference Registration
1:00-5:00 pm

Preconference Workshop - Technical: Threats from Hacker Tools: Know Your Enemy
Tom DeSot, VP Operations, Rick Fleming, CTO, Geoff Humes, Sr. Security Analyst, Digital Defense, San Antonio, TX
1:00-5:00 pm Preconference Workshop - Management:
How to Develop and Write a Security Plan
Stan Liss, Information Security Consultant, InfoGroup Northwest, Eugene, OR
5:00-6:00 pm General Registration
6:00-7:00 pm Welcome Reception

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THURSDAY, August 26
7:00-4:00 pm Registration
7:30-8:30 am Continental Breakfast
8:30-9:45 am

Opening General Session/Keynote: Technology as a Business Enabler in Financial Services
William Finkelstein, Managing Director, Financial Services, Internet Business Solutions Group, Cisco Systems, Inc.
9:45-10:15 am Networking Break
10:15-11:30 am

Breakout Sessions

  1. Overview of Defense-in-Depth: Internet Security for Credit Unions Technical session
    Jeff Multz, VP Sales, SecureWorks, Atlanta, GA

  2. Biometrics - Technical session
    Kelly Shoemaker, VP Sales and Marketing, U.S. Biometrics, Naperville, IL

  3. Effective Utilization of Knowledge Bases to Improve the Efficiency and Effectiveness of Member Support and Service
    Chuck Van Court, President/CEO, Fuze

  4. Preparing for Regulatory Exams – Management session
    Rick Oppenheimer, Financial Security Consulting, Breakwater, Portland, Oregon
11:30 am-1:00 pm Membership Lunch
1:00-2:15 pm Breakouts Repeat
2:15-2:30 pm Networking Break
2:30-4:00 pm General Session
Security Issues
Catherine Tilton, Director, Integrated Solutions Group, SAFLINK Corp., Reston, VA
6:00 pm

Social Event

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FRIDAY, August 27
7:30-8:30 am Continental Breakfast
8:30-10:00 am

General Session
CEO Panel Discussion
Henry Prior, CEO, Power 1 CU, Hialeah, FL, Doug Samuels, CEO Space Coast CU, Melbourne, FL
Facilitator: Wade Painter, Information Technology Consulting, RSM McGladrey, Brisbane, CA
10:00-10:15 am Networking Break
10:15-11:30 am

Peer-to-Peer Interactives

  1. The Future of Email
    Dan Kinne, Las Vegas, NV

  2. Business Resumption – Experiences and Lessons Learned
    Carl Boster, Manager, Computing Services, MidAmerican CU, Wichita, KS

  3. Lock the Doors and Close the Windows: There’s Someone in the House
    Bill Arnold, Information Technology Manager, Purdue EFCU, Lafayette, IN

  4. What are you Crabby About? A Live Listserv Conversation
    Moderators: Brian Warfel, SVP Sales and Service, Power 1 CU, Hialeah, FL and Gail Koehler, VP Technology & Retail Delivery, Purdue EFCU, Layfette, IN
11:30 am-1:00 pm Networking Lunch
1:00-2:15 pm Peer-to-Peer Repeat
2:15-2:30 pm Networking Break
2:30-4:00 pm

General Session: Best Practices Presentations and Awards
Facilitator: Jim Morrell, VP Information Technology, iQ Credit Union

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SATURDAY, August 28
8:00-8:30 am Continental Breakfast
8:30-10:00 am

General Session : Managing Technology Risks with IT Providers
Tom Kroen, AVP Information Technology, First Tech CU, Beaverton, OR
10:00-10:15 am Networking Break
10:15-11:15 am

Closing General Session: Technology Trends and Leadership
Jim Morrell, VP Information Services, iQ Credit Union, Vancouver, WA

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