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CTC brochure coverConference Presentations

"Tech Master CU Commander"

CTC Ninth Annual Credit Union Technology Summit
August 25 -28, 2004
Baltimore Marriott Waterfront Hotel
Baltimore, MD

Handouts for the preconference workshop on Wednesday, August 6, are provided to registrants on site, and are not available for download here.

To download presentations:

  1. Click on any presentation link.
  2. Login with your CUNA web username and password. (If you don't have one, sign up here.)
  3. If you are a conference participant or attendee, you'll automatically have access to the files on this page.
  4. If you have difficulties, contact Program Coordinator Council Administration. or CUNA's Web Services department.

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THURSDAY, August 26

Opening General Session/Keynote: Technology as a Business Enabler in Financial Services
William Finkelstein, Managing Director, Financial Services, Internet Business Solutions Group, Cisco Systems, Inc.

Download presentation (PDF, 5805K)
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Breakout Sessions

  1. Overview of Defense-in-Depth: Internet Security for Credit Unions - Technical session
    Jeff Multz, VP Sales, SecureWorks, Atlanta, GA

    Download presentation (PDF, 3160K)
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  2. Biometrics - Technical session
    Kelly Shoemaker, VP Sales and Marketing, U.S. Biometrics, Naperville, IL

    Download presentation (PDF, 16295K)
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  3. Effective Utilization of Knowledge Bases to Improve the Efficiency and Effectiveness of Member Support and Service - Management Session
    Chuck Van Court, President/CEO, Fuze Digital Solutions, LLC

    Download presentation (PPT, 453K)
    *"Be sure to click the "PgDn" button rather than the "next slide" arrow to properly view the presentation."

  4. Preparing for Regulatory Exams – Management session
    Rick Oppenheimer, Senior Security Consultant, Breakwater, Portland, Oregon

    Download presentation (PDF, 497K)

General Session
Security Issues

Catherine Tilton, Director, Integrated Solutions Group, SAFLINK Corp., Reston, VA

Download presentation (PDF, 702K)

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FRIDAY, August 27

Peer-to-Peer Interactives

  1. Lock the Doors and Close the Windows: There’s Someone in the House - Technical
    Bill Arnold, Information Technology Manager, Purdue EFCU, Lafayette, IN

    Download presentation (PDF, 101K)

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SATURDAY, August 28

General Session : Managing Technology Risks with IT Providers
Tom Kroen, AVP Information Technology, First Tech CU, Beaverton, OR

Download presentation (PDF, 1720K)
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Closing General Session: Technology Trends and Leadership
Jim Morrell, VP Information Services, iQ Credit Union, Vancouver, WA

Download presentation (PDF, 4849K)
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